Pets allowed in the car
Small or medium-sized, healthy dogs that can fit in a crate.
Dogs must have been vaccinated with the vaccinations specified by laws and regulations that are still valid during the rental car usage period.
Pet policy
If you bring your pet with you in your rental vehicle, keep your pet in the luggage space or the rear floor of the vehicle.
Place the crate on the cover sheet which we will provide after the rental procedure. Please do not let your pet out of the crate inside the car.
*Bring your own crate.
*Pets must not be fed or watered in the rental vehicle. Also, dispose of excrement and other waste promptly and properly.
*Please do not leave your dog in the rental vehicle, regardless of the length of time.
*We are not responsible for any dog accident or disease. In addition, please note that pets are not covered by insurance, compensation, or the various compensation systems.
A pet-friendly car
Only the Toyota Alphard 3.5 can accommodate pets.
Rate and operating compensation
Pets travel free of charge. However, if the rental vehicle is found to have any significant odors, pet hair, stains, or damage after use, and we deem it necessary to clean or repair the vehicle in addition to the regular cleaning and maintenance, you will be charged 20,000 yen (tax non-inclusive) as part of the business compensation for the repair and cleaning period and the actual costs.
If the dog causes damage, other than those described above, to us or a third party, the customer that rented the vehicle shall indemnify all such damage.
*Assistance dogs (guide dogs, service dogs, etc.) are not subject to the above regulations. However, in that case, please be sure to present documents based on the “Act on Assistance Dogs for Physically Disabled Persons” and other related laws and regulations.